How quickly do you respond to calls in Fayetteville?+
For active leaks or storm damage, we prioritize Fayetteville calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Fayetteville.
Do you provide free, upfront pricing before starting work?+
We give every Fayetteville customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Are you licensed and insured to work in Fayetteville, GA?+
Yes โ Big Toms Roofing is fully licensed to perform Flat Roof Repair in GA, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What happens if my roof is leaking right now?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away โ we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Do you handle insurance paperwork?+
We regularly coordinate directly with insurance adjusters across Fayetteville, GA and provide the photo documentation and scope reports they need to process claims efficiently.
How long does a full roof replacement take?+
Most residential replacements in Fayetteville take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
Do you install metal roofing or just shingles?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Do you offer a warranty on your roofing work?+
Every Flat Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
We do these regularly for Fayetteville homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
What's your full service area in Fayetteville, GA?+
We serve Fayetteville and the surrounding communities throughout Fayetteville, GA โ see the coverage section below for the specific zip codes and nearby cities we handle regularly.
