How fast can a Roofing technician get to my home in Fayetteville?+
Emergency calls jump the queue โ we aim to have someone stabilizing an active leak in Fayetteville the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Will I get a written estimate before you begin?+
We give every Fayetteville customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
What licensing and insurance do you carry?+
We hold an active GA contractor license and full insurance coverage, and we'll provide proof of both on request โ most Fayetteville customers ask, and we expect that.
What emergency roofing services are available in Fayetteville?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away โ we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Do you handle insurance paperwork?+
Yes โ we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Fayetteville customers say this cuts weeks off their claim process.
What's the typical timeline for a replacement?+
Most residential replacements in Fayetteville take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What brands do you work with?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
What kind of warranty comes with a new roof?+
Every Roofing job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
How much does a roof inspection cost?+
Yes, we perform pre-purchase and pre-listing inspections throughout Fayetteville with a written report and photos โ useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Do you serve areas outside Fayetteville too?+
Beyond Fayetteville, our crews regularly service the surrounding Fayetteville, GA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
